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Purchase & Ownership

The CHÔHANÉ journey

Purchase &
Ownership

From the first question to the years that follow, the experience remains personal, discreet and clearly documented.

01

Discover

Explore L’Héritage one-of-one creations, L’Élégance made-to-order pieces and the four jewellery categories. The Concierge can compare proportions, stones, metals and sizing privately.

02

Confirm

Before production, made-to-order and bespoke specifications are confirmed. Your order confirmation records the selected creation and the expected next steps.

03

Create

The piece passes through the relevant craftsmanship and quality stages. Where eligible, independent GIA or IGI documentation and UK hallmarking form part of its assurance.

04

Receive

The creation is presented discreetly and dispatched using a tracked service appropriate to the destination. Delivery details are shared when the order leaves the Maison.

05

Belong

Client Access reconnects you with appointments, private services, your collection and CHÔHANÉ Care. Ownership is not the end of the relationship; it is its beginning.

Your private return to the Maison

Continue inside Client Access.

Manage the relationship around your CHÔHANÉ collection with the discretion expected of a fine-jewellery Maison.